FAQ Sections:

Sales & Marketing FAQs:

Sales & Marketing FAQs

Can I integrate with eBay?

Yes. Tiger Commerce fully integrates with eBay. You can select products you want to put onto eBay from your shop's catalogue and then choose the type of auction (either Chinese, Dutch, Fixed Price Item or Classified Ad) that you want the product to be sold under, the appropriate eBay category and price. All other pieces of information required such as the product's description, images and shipping terms are automatically propagated into the auction item by the software. Tiger Commerce's integration with eBay makes it a truly sales focused ecommerce tool.

Is Tiger Commerce search engine friendly?

Yes. Tiger Commerce is a fully search engine optimised ecommerce software and will compete effectively on the major search engines if correctly marketed.

How can I market my website on search engines?

You have a number of choices but the two most common are:

Search Engine Optimisation (SEO) - The process of optimising a website so that it ranks as highly as possible in the natural listings under particular keywords or phrases.
Pay-Per-Click (PPC) - A paid for inclusion service offered by all major search engines that allows you to appear in the top results for the search terms (keywords and key phrases)

For marketing packages and also tracking the performance of your campaigns, visit the Tiger Commerce Services Shop for more information on our marketing services.

Why am I not listed in the search engines?

Tiger Commerce is a fully search engine optimised ecommerce software and will compete effectively on the major search engines if correctly marketed.

However, unless your website address (URL) has been submitted to main search engines such as Google, Yahoo and MNS Live, you will not be listed in their search results. Even after submitting your website address to major search engines, it make take a number of months before your site is indexed and included in their search results.

If you want to take the hassle out of submitting your website to the main search engines, visit the Tiger Commerce Services Shop for more information on our Search Engine Submission package.

Can I send out email newsletters to my customers?

Yes. Tiger Commerce gives you the ability to run email marketing campaigns to customers based on their newsletter preferences. The tool also incorporates a number of management features including the ability to assign featured products to the newsletter and an automatic unsubscribe tool.

If you want help in creating a high-impact email newsletter, visit the Tiger Commerce Services Shop for more information on our eMail Marketing package.

Can I get site statistics?

Yes. Tiger Commerce allows you to enter the Tracking Code of the industry's leading analytical programme 'Google Analytics'. Google Analytics is free to use and provides website owners with a comprehensive analysis of their website's performance including number of visitors, bounce rate and time spent on the site.

Click here to sign-up to Google Analytics

How do you take payments online?

To sell products or services over the internet, you will need a Payment Service Provider (PSP) integrated with your website to accept payments. Payment Service Providers supply the information and infrastructure which enable you to validate and charge credit and debit cards, and lots of other value added extras too. There are many PSPs to choose from, all of which charge using different criteria and different products and packages, making effective comparison very difficult.

Also, depending on the type of Payment Service Provider you choose, you may also need an Internet Merchant Account (IMA). An IMA is a special type of bank account designed to accept funds from payments made online - it is distinct (and harder to open) than a business or merchant account. Due to the risks associated with trading online (principally fraud), banks may require six months trading history or a large deposit before opening an IMA for a new business.

If you have a new business and want to get trading online as soon as possible, the quickest and easiest solution may be a PSP Bureau. Bureaus work closely with partner banks to get new businesses through the risk and compliance hurdles and trading online as quickly as possible.

Whether you want to use a PSP bureau 'one stop shop' or open your own IMA with a high street bank, G-Forces Web Management Ltd. (Tiger Commerce) have a strategic partnership with PayPoint.net and actively encourage using their online payment solutions.

What payment gateways does Tiger Commerce support?

Tiger Commerce supports the following payment gateways:

PayPoint.net Complete Solution – 'Fast Track'
PayPoint.net Gateway – 'Lite' or 'Professional'
Google Checkout
Protx
Barclays ePDQ CPI
PayPal
WorldPay
HSBC
Credit Payment Facility